Terms and conditions for POSH Training & Comms Toolkit

Terms & Conditions (Terms of Use)

These Terms & Conditions govern your use and purchase of the POSH Communication Toolkit offered by The Information Company. (“Company”, “we”, “our”, or “us”).

By accessing or using our website or purchasing our Product, you agree to these Terms.

1. License of Use

Upon purchase, we grant you a non-exclusive, non-transferable, revocable license to use the Product for your personal or internal business use. Redistribution, resale, or public sharing is strictly prohibited without prior written consent.

2. Intellectual Property

All content in the Product, including templates, designs, copy, and code, remains the intellectual property of The Information Company Pvt. Ltd. You may not reproduce, modify, or republish any part of it for commercial purposes.

3. Access and Delivery

The Product will be made available for download immediately upon successful payment or sent via email. Please ensure the email address provided is correct.

4. User Obligations

You agree not to:

• Share your access credentials.
• Repackage or resell the Product.
• Use the Product in a way that infringes any laws or third-party rights.

5. Refund & Cancellation Policy

Due to the digital nature of our Product, all purchases are final.

We do not offer refunds once the toolkit has been accessed, downloaded, or delivered.

In exceptional cases, we may offer a refund if:

• There is a duplicate purchase.
• Technical issues prevent delivery (with proof).

To request a review, please contact us at solutions@ticworks.com within 3 days of purchase.

6. Disclaimer Policy

The information and resources in our digital toolkit are provided for general informational purposes only.

• No Professional Advice: The content is not intended as legal, financial, or professional advice. Use of the Product is at your sole risk.
• No Guarantees: We do not guarantee specific outcomes from the use of this toolkit. Individual results may vary based on application, industry, and context.
• Use at Own Risk: The Product is provided "as is" without warranties of any kind. We disclaim all responsibility for loss, damage, or dissatisfaction arising from its use.

7. Support & Contact Policy

We are committed to ensuring a seamless experience for our users.

• Customer Support: For questions, technical issues, or access problems, contact us at: solutions@ticworks.com We aim to respond within 2 business days.
• Escalation: If your issue is unresolved within 5 business days, please escalate by contacting +91 842 581 4016.

8. Termination

We reserve the right to suspend or terminate your access if these Terms are violated.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct or indirect loss resulting from the use or inability to use the Product.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts in Mumbai.

Privacy Policy

The Information Company respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or purchase our digital products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, billing information.
• Technical Information: IP address, browser type, device information.
• Payment Information: Collected through secure third-party payment gateways.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders.
• Provide access to the purchased digital product.
• Communicate updates, offers, or support related to the product.
• Conduct internal analytics and, with your consent, send marketing communications.

3. Data Protection

We implement appropriate technical and organisational measures to secure your personal data and protect it against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Sharing

We only share your information with trusted service providers to facilitate transactions and communications, including but not limited to:

• Payment gateways
• Email marketing platforms

We do not sell or rent your personal information to any third parties.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request updates or corrections to your data.
• Request deletion of your personal data, subject to legal obligations.